Role Purpose:

Jumio is looking for a Sales Development Representative (SDR) or Business Development Representative (BDR) to join our team and grow our SaaS business across our products and services. The primary responsibility of the SDR is to communicate the Jumio value proposition to decision-makers and influencers in order to acquire qualified opportunities.

This role involves researching companies and contacts, inbound and outbound campaigns, and qualifying each opportunity before sending it to an Account Executive. The SDR works with demand generation to uncover and create new opportunities resulting in closed businesses.

The SDR must become well versed in the functionality and value of Jumio’s ID Verification and AML/Compliance solutions relevant to the marketplace and decision maker.

Role Value:

Collaborating with Sales and Marketing, our SDRs are the front line of offense when a company contacts us or we want to approach them.

Responsibilities:

• Connecting with prospects using phone and email and responding to all inbound leads
• Procuring Sales Qualified Leads for Account Executives
• Documenting daily activities in Salesforce CRM
• Working closely with the sales team to accelerate the sales cycle for Enterprise accounts, and to extend reach into target accounts
• Recommending process enhancements for more targeted demand generation efforts and improved selling technique
• Representing and protecting the Jumio brand with integrity and professionalism at all times in all written and oral communications

Experience and Qualifications:

• 1-2 years sales experience
• Proven ability to research and prospect using telephone, email and online networking sites
• Excellent oral and written communication skills
• A positive, self-starter attitude and desire to exceed expectations at every opportunity
• Attention to detail, strong organizational skills and an absolute focus on quality of work
• Proficient MS Office experience or Google Docs
• Prior experience with Salesforce CRM preferred
• Previous account entry and lead qualification experience preferred
• Marketing services sales or Software as a Service (SaaS) sales experience desired

Great to have Experience and Qualifications:

• Established network of contacts in regional enterprise customers
• Existing knowledge of the ID verification, AML or KYC market
• Competitor product awareness and insight
• Degree educated is preferred, not essential

Jumio Values:

IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation

Equal Opportunities:

Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.

About Jumio:

Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders.

Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.

Applicant Data Privacy

We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L’Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

We are building next-generation internal AI-powered tools designed to empower our go-to-market teams with faster, more intelligent ways to understand customers, prioritize opportunities, and drive strategic decisions. As a Junior AI-Augmented Product Engineer, you’ll work hand-in-hand with the Platform Owner to shape and deliver new capabilities in an AI-first product development environment.

This is not a traditional hands-on coding role where you work independently on implementation. You’ll serve as a product-technical bridge: gathering and clarifying go-to-market business needs, framing problems, writing detailed functional and technical specifications, defining acceptance criteria, orchestrating AI-assisted changes through structured workflows, and verifying quality against strict architecture and design standards.

You will use advanced AI tools as your primary partner to accelerate from idea to verified delivery, while focusing on clear thinking, precise documentation, and cross-team alignment. The role requires strong collaboration, excellent written communication, command of AI usage with respect to software development, and comfort working across US and EMEA time zones.

This is a great fit for someone who enjoys translating business value into technical reality, thrives on structured reasoning and documentation, and wants to grow in a modern, AI-augmented product engineering practice.

How You’ll Make an Impact:

• Partner daily with the Platform Owner to understand business challenges, stakeholder goals, and product priorities for internal tools that support go-to-market teams.
• Lead or support requirements discovery (via calls, async docs, team meetings) to capture needs, edge cases, success metrics, and constraints.
• Write and maintain high-quality product documentation: functional requirements, technical specifications, data flows, acceptance criteria, and architecture notes, adhering to established internal standards and patterns.
• Turn requirements into clear, actionable plans and precise instructions for AI-assisted implementation; coordinate changes through iterative build-verify cycles.
• Enforce consistent, enterprise-grade design patterns, architecture principles, and quality gates during planning, implementation review, and validation.
• Participate in design and implementation reviews with a focus on correctness, maintainability, adherence to guidelines, and efficient use of AI workflows.
• Run and troubleshoot automated quality checks (type checking, linting, tests); diagnose issues and propose targeted fixes.
• Help keep system knowledge current: update reference documentation, track changes across versions, and surface ambiguities for resolution.
• Support alignment with engineering, product, and go-to-market stakeholders across regions. Balance the demands of leaders with those of individual contributors.
• Contribute to refining our AI-augmented development processes (better patterns, templates, automation ideas).
• Communicate effectively across time zones (US / EMEA) using async documentation, collaboration tools, and occasional synchronous sessions.

You’ll Enjoy This Role If You Have:

Required

• 2–4 years of experience in product engineering, technical product management, solution architecture, or junior full-stack/ frontend development roles.
• Demonstrated ability to gather requirements, write clear functional/technical specs, and create acceptance criteria — with strong written English communication.
• Solid understanding of modern web technologies (React, TypeScript, Node.js, REST APIs, PostgreSQL) and basic software architecture concepts.
• Comfort with AI-assisted workflows (prompt engineering, using LLMs for code/spec generation, iterative verification).
• Strong analytical mindset: ability to break down complex problems, spot ambiguities, and ask clarifying questions.
• Excellent collaboration and communication skills — fluent in English (written + verbal); able to work async and synchronously across cultures/time zones.
• Located in Portugal with eligibility to work in the EU; available for hybrid Lisbon work when needed and flexible for US overlap hours (e.g., 2–4 PM Lisbon time).

Preferred

• Exposure to AI platforms (Gemini, Perplexity, Claude, ChatGPT, Vertex AI) or RAG/grounding concepts.
• Experience with SaaS product development, especially in sales/marketing intelligence, account-based tools, or enterprise data platforms.
• Familiarity with Drizzle ORM, Vite, Express, or Google Cloud ecosystem.
• Additional European languages (French, German, Spanish) are a plus for stakeholder interactions.
• Hands-on experience with Replit, Cursor, or similar AI-coding environments.

#LI-IA1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.

National Pay Range

€38.250—€45.000 EUR

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent ‘talent@salsify.com’ will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication ChannelsAll legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

Verify Job Postings

Always verify the legitimacy of any Salsify job posting by checking our official website’s careers page. If a position is not listed there, it is not a genuine Salsify opening.

Secure Application Process

We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.

No Payments Ever Required

Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.

Personal Information Requests

Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.

Must reside in the following states to be considered for a Seasonal Role:

AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI

Please note: This is a remote seasonal role, starting in September through December 2026. Do you possess a sharp eye for design and a passion for turning complex problems into exceptional customer experiences? Are you a fast-thinking problem solver who thrives in a high-energy environment? If you’re ready to bridge the gap between creative quality and customer support, read on!

The Role:

As aPrint Quality Resolution Assistant, you will work directly with customers to resolve post-print issues and ensure they receive the highest quality product. In this high-energy role, you provide immediate support over live communication channels to identify order issues, troubleshoot design files, and create replacement orders in real-time.

You will serve as a critical, cross-departmental link - acting as a liaison for all incoming quality and replacement order needs, handling the initial triaging steps when a customer reports a problem, providing expert guidance, and ensuring a seamless, fast experience for our customers. Additionally, you will step in to support general customer service tasks during peak seasonal periods.

Every case is unique. Your ability to navigate design files in Adobe Creative Suite while communicating technical concepts empathetically is key to maintaining customer trust. The ideal candidate is a fast-thinking problem solver who thrives in a live environment and is passionate about delivering quality results.

You will:

• Respond to calls, emails, and chats from customers in accordance with our policies and procedures; handle and resolve all customer concerns by providing accurate information with empathy and grace.

• Act as the primary expert for live contacts (specializing in phone support)and guide the customer through the order replacement process. You will identify root causes, provide immediate solutions, and replace orders in real-time.

• Review incoming requests to determine if an issue is an internal error or a customer-driven change. Ensure every case is accurately vetted and documented at the point of intake.

• Open and navigate Adobe Illustrator and Photoshop files to diagnose print issues, proofread and edit design files as needed.

• Work cross-functionally to ensure a seamless transition for customers moving from general support to the Print Quality queue.

• Record detailed technical data within Salesforce to help the team track trends and recurring print/design issues.

• Ensure that all replacement order requests are accurately documented and prepped so the Processing Team can fulfill the replacement order without further investigation. Work closely with the Print Quality team to align on best practices and ensure consistency across the team.

You are:

• You are able to positively and efficiently resolve customer concerns, prioritize multiple tasks in a fast-paced, high-volume environment, and remain calm and focused while troubleshooting errors during live customer interactions.

• You excel at explaining product limitations and other issues to customers, turning a “less than perfect” experience into a win.

• You believe that quality and accuracy are critical, even when working in a fast-paced environment.

• You seek out ways to resolve issues on the first contact and look for opportunities to improve the triage and intake workflows.

• You are receptive to change and open to evolving priorities as seasonal volume shifts.

You have:

• Excellent written and verbal communication skills, with the ability to adjust your tone for live interactions.

• Proficiency in Adobe Illustrator, Photoshop, and Acrobat Pro; Lightroom is a plus.

• The ability to think critically to solve complex print and design problems on the fly.

• Experience with Salesforce Lightning and Google Suite.

• The ability to work effectively in a remote, team-oriented environment, engaging effortlessly with coworkers and taking feedback well.

• Ability to work a schedule that includes at least one weekend day.

Compensation:

Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:

Geo 2: Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $20.32/hr

Geo 3: All other locations within AZ, AR, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NV, NJ (excluding the NYC metro area), OK, OR, TN, TX, UT, VA, WA, WI - $18.65/hr

DISCLAIMER:

We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

Notice of AI Use in Employment Decisions:

We use AI-powered tools to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Offchain, we aren’t just building products: we’re leading a movement.

As pioneers in blockchain scalability and security, we’re at the forefront of transforming how the world interacts with decentralized applications. We’re laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.

At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.

Why Offchain?

Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.

Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.

Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what’s possible on Ethereum and advancing its core infrastructure.

To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.

What You’ll Do:

• Identify and pursue partnerships with early-stage builders, converting interest into active ZeroDev integrations.

• Pitch ZeroDev’s Kernel and modular account infrastructure directly to developer teams, helping them understand why their current setup falls short.

• Own the top of the funnel: track leads, nurture them from interest to technical evaluation, and hand off to sales engineering for deeper integration support.

• Represent ZeroDev at hackathons, demo days, and industry events, always tying engagement back to the adoption pipeline.

• Engage and source leads on social platforms (Twitter, Discord) to strategically position ZeroDev in relevant AA conversations.

Who you are:

• 2+ years of experience in a BD or similar role.

• Demonstrated experience engaging with early-stage developers and contributing to crypto or Web3 ecosystems.

• Practical knowledge of smart accounts, EIP-4337, EIP-7702, and related developer tooling.

• Experience using social platforms to generate qualified leads, particularly Crypto Twitter  to identify and engage prospective users, developers, or partners.

• Strong written and verbal communication skills, with the ability to engage effectively both online and in person.

• Has used AI tools to optimize and automate workflows. (Claude, ChatGPT)

• A results-oriented approach, with experience defining and measuring outcomes such as converting prospective builders into active users.

Nice to haves:

• Technical background (Engineer, Devrel, Product Manager).

• Understanding of ERC-4337 and EIP-7702.

Perks:

• Remote-first global workforce + NY office
• Annual company offsite + team onsites
• Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
• Medical, dental & vision coverage (US + some other countries)
• 401k retirement plan + company match (US only)
• Wellness stipend
• Home office set up / ergonomic equipment program

Attention Offchain Job Seekers:

This role cannot be performed in California, or Colorado.

Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email [email protected]

At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Overview

Plus Power is an energy storage market leader, with a market-leading 10+ GW portfolio across more than 25 states that will transform North American electric grids into cleaner and more versatile critical infrastructure.

Standalone energy storage is rapidly transforming the North American energy markets, because it is cheaper than new natural gas plants, faster to build than fossil peakers or transmission, and able to perform diverse energy services. Plus Power partners with electricity system operators, utilities, and investors to originate, develop, finance, own and operate standalone energy storage projects that provide critical services to the wholesale electric market. Plus Power’s team applies an intentional mindset to energy storage development by using a data-driven approach to development and operations.

At Plus Power, we are focused on solving hard climate problems, profitably.  We are growing fast, and value candidates who, like us, share a focus on setting high expectations, owning and learning from mistakes in the spirit of radical transparency, and are committed to internal partnering as a key element of our ideas meritocracy. Our team praises Plus Power’s culture and excels through our game-changing mission and supportive ecosystem.

About the Role

Plus Power recruits outstanding energy industry professionals who are driven to develop, build and operate assets safely and reliably to decarbonize the power markets while growing their careers. Our team looks for data-driven and fact-based mindsets, engaging and collaborative behaviors, and personal growth-focused professionals.

We are seeking an Office Manager and Corporate Operations Coordinator to support The Woodlands office and contribute to the efficient operation of the company. This role serves as a key member of the Administration team, ensuring a seamless office experience for employees, visitors, and business partners while providing administrative and operational support across the organization. Working closely with team members across multiple locations, this individual will coordinate office operations, support company initiatives and events, maintain processes and documentation, and help drive operational excellence through thoughtful execution and continuous improvement.

Key Responsibilities:

Office Management

• Properly manage access to the office for employees, third party service providers, and all stakeholders
• Manage mail and voicemails for the office, ensuring timely forwarding to appropriate parties
• Ensure that the office is properly stocked with all required supplies
• Ensure that any office projects and improvements are executed correctly across subcontractors
• Manage local logistics for internal department and/or team work weeks and external meetings in The Woodlands office and select remote offices
• Manage other office needs as necessary

Corporate Operations Coordination

• Support coordination of company-wide events
• Provide administrative assistance across the company, including scheduling meetings, coordinating travel, supporting document management
• Coordinate with other members of the administration team on administrative priorities, including supporting travel, expenses, calendaring, etc.
• Administration and maintenance of Corporate Operations’ SOPs and workflow documentation
• Support Corporate Operations’ company-wide initiatives
• Perform other administrative duties as assigned and assist with special projects and processes as needed

Skills & Qualifications

• Minimum of 5+ years of work experience in office operations and administrative support
• Minimum of high school diploma or GED; college degree preferred
• Excellent organizational skills and attention to detail
• Demonstrated resourcefulness and initiative
• Strong written and verbal communications skills, including the ability to help draft written communications for Company materials and messaging
• Demonstrated ability to manage multiple competing priorities in a fast-paced environment while maintaining strong attention to detail, exercising sound judgment, and proactively driving work to completion
• Demonstrated ability to work collaboratively and effectively in a cross-functional environment with geographically dispersed team members
• Ability to uphold standards of complete discretion and confidentiality and exercise good judgment on day-to-day decisions
• Intermediate to advanced proficiency in the Microsoft suite of tools and applications including Outlook, Word, PowerPoint, and Excel; SharePoint experience strongly preferred
• Proficiency with AI-enabled workplace tools, such as Microsoft Copilot, to enhance efficiency, organization, and productivity
• Notary or willing to become a notary
• Willing to travel for work weeks 2-3 times a year
• Event coordination experience is a plus
• Must be able to occasionally lift 50+ pounds

Compensation, Location, and Benefits

Highly competitive total compensation from one of North America’s leading energy storage developers, owners and operators. Flexible, work from home or hybrid work from Plus Power’s offices in The Woodlands, San Francisco, Chicago, Seattle, Brooklyn, Palm Beach Gardens, Denver and Birmingham.

The expected salary range* for this position begins at $65,000. We may ultimately pay more or less than the posted range based on several factors including, but not limited to relevant experience, skills, qualifications, geographic labor market, and other factors consistent with applicable law. This position is also eligible to participate in our annual bonus program.

Plus Power offers a competitive and comprehensive benefits program, unlimited vacation, flexible remote work, work from home stipend, educational assistance, parental leave, and a highly engaging company culture with opportunities for in-person connection and learning and growth.

The deadline* for applying to this role is September 15, 2026.

Plus Power is committed to a diverse and inclusive workplace where people of all backgrounds can thrive. Plus Power is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

*This information is provided in accordance with applicable law.

Want a soul-sucking call centre job?

Yeah, neither do we.

We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact.

💜 Your team? The best bunch of people you’ve ever worked with-curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense; just a group of brilliant minds tackling challenges together.

⚡ It’s not always easy - but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it-BOOM-something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way.

What you’ll do

• ⚡ Making energy easy. Cutting through the jargon and helping business customers understand their bills, meters, and tariffs without the headache.
• 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast.
• 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time.
• 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense.
• ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like.
•  🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact.

The types of people we would love to hear from are those that are…

• ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better.
• 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches.
• 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best.
• 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future.
• 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen
•  💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions.
• 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time.

What’s in it for you? 👀💡

🚗 EV salary sacrifice - drive electric & save 💰

🚴 Cycle-to-work scheme

📈 Share options - own a little piece of the pie 🥧

🍏 Fully stocked kitchens - snacks = fuel = happiness

🎉 Weekly ‘Family Dinner’ catch-ups

Sound like your kind of place?  We want to hear from you

A bit about the role:

Location - Remote, UK

Our need - Immediate starters

Salary - starting from £26,300, with opportunities to up-skill from year one

Hours - Must be available to work full time, Monday to Friday, 9am - 5.30pm.

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect:

• First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview.

• Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They’ll give an overview of what you need to know to succeed in the next stage, the Discovery Day.

• Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It’s designed to give you a taste of the company culture and the type of work involved.

Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses.

We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.

If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!

Hindi AI Product Tester

Active Project Status: This project is now live, and we are urgently onboarding participants to begin immediately. Because we are moving quickly, we kindly ask that you keep a close eye on your communication (email and messages) after applying. It is essential that you respond promptly so we can get you cleared and ready to start without delay.

Location: 100% Remote, global

Device: Applicants must own a qualifying Google Pixel device for the duration of the project

Compensation:USD $140.00 upon successful completion of the 14 qualified submissions (each submission should take 10–15 minutes of activity per day)

Project Requirements

• Native or expert-level fluency in Hindi
• Comfortable reading and writing in English
• Must complete a language proficiency assessment as part of the application process
• Must be comfortable using a Google Pixel 9 or newer device
• Must be comfortable downloading and using common mobile applications that generate notifications (messaging apps, email apps, social media apps, etc.)
• Must be comfortable using the Google Pixel device as their primary phone for the duration of the project
• Must be willing to participate daily for 14-21 consecutive days
• Must be 18 or older to meet project eligibility requirements
• Must have access to reliable Wi-Fi/internet
• Participants must be able to read and understand instructions and company communications in English

The Project

We are seeking detail-oriented and motivated speakers to participate in an upcoming notification sorting project.

Participants will use a Google Pixel 9 or newer device throughout the project period while interacting naturally with apps that generate notifications. Participants will complete daily project tasks involving notification organization/sorting workflows and provide related feedback/documentation as instructed.

Participants will also complete a short daily feedback/check-in form throughout the duration of the pilot to assist with participation tracking and troubleshooting support.

This project is part of an ongoing effort to improve emerging mobile AI and notification-management technologies for international users.

Workload

• Participants will engage with the project daily until 14 qualified submissions have been submitted.
• Expected daily participation time may vary slightly depending on notification volume and project tasks, but participants should expect approximately 10–15 minutes of activity per day.
• This is project-based work, and there is no guarantee of additional work beyond the pilot period. However, participants who perform well may be considered for future related projects.

Duties

• Use a Google Pixel 9 or newer device throughout the project duration
• Interact naturally with apps that generate notifications
• Complete assigned notification sorting / organization tasks
• Submit required daily feedback and documentation
• Follow all provided project instructions carefully
• Communicate promptly regarding technical issues or project blockers
• Perform all work with attention to quality, completeness, and detail

Engagement Requirements

All participants must have, or be willing to create, an Upwork account. The project will be managed via the Upwork platform.

While participating in this project, adherence to the confidentiality terms outlined in the Upwork User Agreement is required. Any information accessed or received related to this project is confidential and may not be shared or disclosed to third parties.

Participants must:

Use their own qualifying Google Pixel device.

Qualifying Device Examples

Google Pixel 9

Google Pixel 9 Pro

Google Pixel 10

Google Pixel Fold (newer generation)

Please note:Google Pixel 9a and Pixel 10a devices are not compatible with project requirements.

About Us:

As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children’s language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.

Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.

Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.

At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.

Disclaimer:

All engagements are contingent upon successful completion of a background screening. Productive Playhouse is committed to diversity and inclusion across our global contractor network. We welcome applicants of all backgrounds and abilities.

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | No Cost Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

Remote or in Person Sales

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

We even teach event based lead gathering (No Cost for the Lead)

💼 What We Offer:

• Highly Competitive Commissions – Among the best in the industry.

• Access to Top Carriers – Including options for Day One Coverage for clients with:

  • COPD

  • Past Cancer

  • Kidney Failure

  …and more!

• Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

• Postcard-Based Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

• Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

• Licensed (or willing to become licensed) in life insurance

• Coachable and self-motivated

• Looking for a long-term opportunity in a growing national agency

• Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions.

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  Preregistration is Required.

Field & Remote Sales Opportunities Available

CLICK HERE TO GET MORE INFORMATION

Remote or In-Person Life Insurance Agent

National Team | High Commissions

| Daily Live Training | Real-Time Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

💼 What We Offer:

Highly Competitive Commissions – Among the best in the industry.

Access to Top Carriers – Including options for Day One Coverage for clients with:

COPD

Past Cancer

Kidney Failure

…and more!

Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

Real-Time Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

Licensed (or willing to become licensed) in life insurance

Coachable and self-motivated

Looking for a long-term opportunity in a growing national agency

Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions.

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  In-Person and Remote Sales

REGISTER FOR OUR LIVE MEETING TO LEARN MORE

Preregistration is Required.

*Individual Results May Vary*

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | Real-Time Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

💼 What We Offer:

• Highly Competitive Commissions – Among the best in the industry.

• Access to Top Carriers – Including options for Day One Coverage for clients with:

  • COPD

  • Past Cancer

  • Kidney Failure

  …and more!

• Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

• Real-Time Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

• Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

• Licensed (or willing to become licensed) in life insurance

• Coachable and self-motivated

• Looking for a long-term opportunity in a growing national agency

• Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions.

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  In-Person and Remote Sales

REGISTER FOR OUR LIVE MEETING TO LEARN MORE

Preregistration is Required.

*Individual Results May Vary*

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | No Cost Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

We even teach event based lead gathering (No Cost for the Lead)

💼 What We Offer:

Highly Competitive Commissions – Among the best in the industry.

Access to Top Carriers – Including options for Day One Coverage for clients with:

COPD

Past Cancer

Kidney Failure

…and more!

Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

Licensed (or willing to become licensed) in life insurance

Coachable and self-motivated

Looking for a long-term opportunity in a growing national agency

Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  Preregistration is Required.

In Person and Remote Available

Regional Manager

Quen Wright

214-914-5997

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | No Cost Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

We even teach event based lead gathering (No Cost for the Lead)

💼 What We Offer:

Highly Competitive Commissions – Among the best in the industry.

Access to Top Carriers – Including options for Day One Coverage for clients with:

COPD

Past Cancer

Kidney Failure

…and more!

Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

Postcard-Based Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

Licensed (or willing to become licensed) in life insurance

Coachable and self-motivated

Looking for a long-term opportunity in a growing national agency

Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  Preregistration is Required.

In Person and Remote Available

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | No Cost Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

Remote or in Person Sales

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

We even teach event based lead gathering (No Cost for the Lead)

💼 What We Offer:

Highly Competitive Commissions – Among the best in the industry.

Access to Top Carriers – Including options for Day One Coverage for clients with:

COPD

Past Cancer

Kidney Failure

…and more!

Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

Say Goodbye to Expensive Leads.   –  Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

Licensed (or willing to become licensed) in life insurance

Coachable and self-motivated

Looking for a long-term opportunity in a growing national agency

Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions.

Let’s build your future – together.

Learn More & Get your Questions Answered.

Field and Remote Opportunities Available

Call Regional Manager Quen Wright at 214-914-5997

Individual Results Will Vary

We do not sell leads.

We do not provide free leads.

Instead our system develops leads at no cost.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking an Associate, TMF Documentation who is responsible for supporting clinical document filing and management of Trial Master Files (TMFs). This role helps ensure TMFs are current and inspection-ready for internal and external entities.

This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.

Job Responsibilities and Duties include, but are not limited to, the following:

• Work closely with the Clinical Study Team to assist in the review and maintenance of study-specific TMFs in accordance with Standard Operating Procedures (SOPs) and regulatory guidelines

• Collect, review and index essential documents in accordance with the TMF Structure

• Assist with the maintenance of TMF study trackers

• Provide updates at team meetings of relevant TMF findings and document status as needed

• Ensure TMFs are always inspection-ready

• Assist in preparation for and participates in internal or external audits/inspections

• Demonstrate technical and strategic knowledge of applicable regulatory requirements, including applicable specifications, SOPs and ICH/GCP guidelines

• Maintain knowledge of current industry best practices

Requirements / Qualifications

• Bachelor’s degree required. Preference to candidates with a life science or nursing degree

• Minimum 6 months - 1 year of relevant experience

• Experience with electronic trial master file system(s) including uploading, reviewing, QC, and approval of study required documents preferred

• Knowledge of TMF Reference Model preferred

• Excellent written and oral communication skills.

• Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who

Salary and Benefits:

The anticipated salary range for this role is $60,000 - $70,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L’Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

We are building next-generation internal AI-powered tools designed to empower our go-to-market teams with faster, more intelligent ways to understand customers, prioritize opportunities, and drive strategic decisions. As a Junior AI-Augmented Product Engineer, you’ll work hand-in-hand with the Platform Owner to shape and deliver new capabilities in an AI-first product development environment.

This is not a traditional hands-on coding role where you work independently on implementation. You’ll serve as a product-technical bridge: gathering and clarifying go-to-market business needs, framing problems, writing detailed functional and technical specifications, defining acceptance criteria, orchestrating AI-assisted changes through structured workflows, and verifying quality against strict architecture and design standards.

You will use advanced AI tools as your primary partner to accelerate from idea to verified delivery, while focusing on clear thinking, precise documentation, and cross-team alignment. The role requires strong collaboration, excellent written communication, command of AI usage with respect to software development, and comfort working across US and EMEA time zones.

This is a great fit for someone who enjoys translating business value into technical reality, thrives on structured reasoning and documentation, and wants to grow in a modern, AI-augmented product engineering practice.

How You’ll Make an Impact:

• Partner daily with the Platform Owner to understand business challenges, stakeholder goals, and product priorities for internal tools that support go-to-market teams.
• Lead or support requirements discovery (via calls, async docs, team meetings) to capture needs, edge cases, success metrics, and constraints.
• Write and maintain high-quality product documentation: functional requirements, technical specifications, data flows, acceptance criteria, and architecture notes, adhering to established internal standards and patterns.
• Turn requirements into clear, actionable plans and precise instructions for AI-assisted implementation; coordinate changes through iterative build-verify cycles.
• Enforce consistent, enterprise-grade design patterns, architecture principles, and quality gates during planning, implementation review, and validation.
• Participate in design and implementation reviews with a focus on correctness, maintainability, adherence to guidelines, and efficient use of AI workflows.
• Run and troubleshoot automated quality checks (type checking, linting, tests); diagnose issues and propose targeted fixes.
• Help keep system knowledge current: update reference documentation, track changes across versions, and surface ambiguities for resolution.
• Support alignment with engineering, product, and go-to-market stakeholders across regions. Balance the demands of leaders with those of individual contributors.
• Contribute to refining our AI-augmented development processes (better patterns, templates, automation ideas).
• Communicate effectively across time zones (US / EMEA) using async documentation, collaboration tools, and occasional synchronous sessions.

You’ll Enjoy This Role If You Have:

Required

• 2–4 years of experience in product engineering, technical product management, solution architecture, or junior full-stack/ frontend development roles.
• Demonstrated ability to gather requirements, write clear functional/technical specs, and create acceptance criteria — with strong written English communication.
• Solid understanding of modern web technologies (React, TypeScript, Node.js, REST APIs, PostgreSQL) and basic software architecture concepts.
• Comfort with AI-assisted workflows (prompt engineering, using LLMs for code/spec generation, iterative verification).
• Strong analytical mindset: ability to break down complex problems, spot ambiguities, and ask clarifying questions.
• Excellent collaboration and communication skills — fluent in English (written + verbal); able to work async and synchronously across cultures/time zones.
• Located in Portugal with eligibility to work in the EU; available for hybrid Lisbon work when needed and flexible for US overlap hours (e.g., 2–4 PM Lisbon time).

Preferred

• Exposure to AI platforms (Gemini, Perplexity, Claude, ChatGPT, Vertex AI) or RAG/grounding concepts.
• Experience with SaaS product development, especially in sales/marketing intelligence, account-based tools, or enterprise data platforms.
• Familiarity with Drizzle ORM, Vite, Express, or Google Cloud ecosystem.
• Additional European languages (French, German, Spanish) are a plus for stakeholder interactions.
• Hands-on experience with Replit, Cursor, or similar AI-coding environments.

#LI-IA1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.

National Pay Range

€38.250—€45.000 EUR

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent ‘talent@salsify.com’ will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication ChannelsAll legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

Verify Job Postings

Always verify the legitimacy of any Salsify job posting by checking our official website’s careers page. If a position is not listed there, it is not a genuine Salsify opening.

Secure Application Process

We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.

No Payments Ever Required

Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.

Personal Information Requests

Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.

About SecurityScorecard: SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a “Best Workplace,” by Crain’s NY as a “Best Places to Work in NYC,” and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

This is a pre-sales role. Our Business Development Team is the first point of contact for many of our future customers. As a BDA, you would be focused on setting up introductions with our ideal customers. This position reports to the Director of Business Development and will work closely with our Commercial Sales Reps (CSRs) and Field Sales Reps (FSRs).

We’re looking for people who are excited to own their “business” within their respective territory. If you’re keen on discovering the perfect buyer, crafting messaging that gets attention, and making connections between people, then this is the perfect role for you. While not always the case, this role is ideally designed to prepare you to become a full-cycle salesperson (i.e., a closer).

Public Sector experience is preferred.

As a Business Development Associate, you’ll enjoy the benefits of ongoing training, mentorship, career/life coaching, and guidance. It’s a great way to jumpstart a career in cybersecurity/SaaS sales, and the skills you develop are applicable across any number of disciplines.

Responsibilities

• Book Meetings
• Qualify Inbounds
• Lead Gen. Outbound / Pipe generation
• Evangelize the product
• Keep Database Clean
• Crush phone and email activity
• Work with Marketing and Channel teams on ad hoc projects
• Master your tools (softwares)
• Research prospective organizations that can benefit from Security Scorecards cloud based software solutions
• Identify decision-makers in those organizations

Required Qualifications:

• 1-2 years of experience in sales development, lead generation, or business development in B2B/SaaS environments
• Track record of consistent and effective sales development performance
• History of creative, persistent, and effective outbound sales lead follow-up messaging
• Excellent communication, discovery, and presentation skills to connect with and persuade senior level decision makers
• Strong attention to detail, organizational skills, and multitasking ability
• Proficiency and experience using Salesforce.com, Outreach, and LinkedIn

Preferred Qualifications:

• Must be a self-starter, be comfortable with limited supervision, and have solid problem-solving skills
• Effective researcher to find new prospects
• Tech savvy and extremely comfortable navigating new software
• Sees feedback, coaching, and improvement
• Works with urgency
• Positive, warm, and inviting attitude with a “no challenge is too great” mentality

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $60,000 - $70,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L’Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

We are building next-generation internal AI-powered tools designed to empower our go-to-market teams with faster, more intelligent ways to understand customers, prioritize opportunities, and drive strategic decisions. As a Junior AI-Augmented Product Engineer, you’ll work hand-in-hand with the Platform Owner to shape and deliver new capabilities in an AI-first product development environment.

This is not a traditional hands-on coding role where you work independently on implementation. You’ll serve as a product-technical bridge: gathering and clarifying go-to-market business needs, framing problems, writing detailed functional and technical specifications, defining acceptance criteria, orchestrating AI-assisted changes through structured workflows, and verifying quality against strict architecture and design standards.

You will use advanced AI tools as your primary partner to accelerate from idea to verified delivery, while focusing on clear thinking, precise documentation, and cross-team alignment. The role requires strong collaboration, excellent written communication, command of AI usage with respect to software development, and comfort working across US and EMEA time zones.

This is a great fit for someone who enjoys translating business value into technical reality, thrives on structured reasoning and documentation, and wants to grow in a modern, AI-augmented product engineering practice.

How You’ll Make an Impact:

• Partner daily with the Platform Owner to understand business challenges, stakeholder goals, and product priorities for internal tools that support go-to-market teams.
• Lead or support requirements discovery (via calls, async docs, team meetings) to capture needs, edge cases, success metrics, and constraints.
• Write and maintain high-quality product documentation: functional requirements, technical specifications, data flows, acceptance criteria, and architecture notes, adhering to established internal standards and patterns.
• Turn requirements into clear, actionable plans and precise instructions for AI-assisted implementation; coordinate changes through iterative build-verify cycles.
• Enforce consistent, enterprise-grade design patterns, architecture principles, and quality gates during planning, implementation review, and validation.
• Participate in design and implementation reviews with a focus on correctness, maintainability, adherence to guidelines, and efficient use of AI workflows.
• Run and troubleshoot automated quality checks (type checking, linting, tests); diagnose issues and propose targeted fixes.
• Help keep system knowledge current: update reference documentation, track changes across versions, and surface ambiguities for resolution.
• Support alignment with engineering, product, and go-to-market stakeholders across regions. Balance the demands of leaders with those of individual contributors.
• Contribute to refining our AI-augmented development processes (better patterns, templates, automation ideas).
• Communicate effectively across time zones (US / EMEA) using async documentation, collaboration tools, and occasional synchronous sessions.

You’ll Enjoy This Role If You Have:

Required

• 2–4 years of experience in product engineering, technical product management, solution architecture, or junior full-stack/ frontend development roles.
• Demonstrated ability to gather requirements, write clear functional/technical specs, and create acceptance criteria — with strong written English communication.
• Solid understanding of modern web technologies (React, TypeScript, Node.js, REST APIs, PostgreSQL) and basic software architecture concepts.
• Comfort with AI-assisted workflows (prompt engineering, using LLMs for code/spec generation, iterative verification).
• Strong analytical mindset: ability to break down complex problems, spot ambiguities, and ask clarifying questions.
• Excellent collaboration and communication skills — fluent in English (written + verbal); able to work async and synchronously across cultures/time zones.
• Located in Portugal with eligibility to work in the EU; available for hybrid Lisbon work when needed and flexible for US overlap hours (e.g., 2–4 PM Lisbon time).

Preferred

• Exposure to AI platforms (Gemini, Perplexity, Claude, ChatGPT, Vertex AI) or RAG/grounding concepts.
• Experience with SaaS product development, especially in sales/marketing intelligence, account-based tools, or enterprise data platforms.
• Familiarity with Drizzle ORM, Vite, Express, or Google Cloud ecosystem.
• Additional European languages (French, German, Spanish) are a plus for stakeholder interactions.
• Hands-on experience with Replit, Cursor, or similar AI-coding environments.

#LI-IA1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.

National Pay Range

€38.250—€45.000 EUR

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent ‘talent@salsify.com’ will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication ChannelsAll legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

Verify Job Postings

Always verify the legitimacy of any Salsify job posting by checking our official website’s careers page. If a position is not listed there, it is not a genuine Salsify opening.

Secure Application Process

We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.

No Payments Ever Required

Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.

Personal Information Requests

Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.

Must reside in the following states to be considered for a Seasonal Role:

AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI

Please note: This is a remote seasonal role, starting in September through December 2026. Do you possess a sharp eye for design and a passion for turning complex problems into exceptional customer experiences? Are you a fast-thinking problem solver who thrives in a high-energy environment? If you’re ready to bridge the gap between creative quality and customer support, read on!

The Role:

As aPrint Quality Resolution Assistant, you will work directly with customers to resolve post-print issues and ensure they receive the highest quality product. In this high-energy role, you provide immediate support over live communication channels to identify order issues, troubleshoot design files, and create replacement orders in real-time.

You will serve as a critical, cross-departmental link - acting as a liaison for all incoming quality and replacement order needs, handling the initial triaging steps when a customer reports a problem, providing expert guidance, and ensuring a seamless, fast experience for our customers. Additionally, you will step in to support general customer service tasks during peak seasonal periods.

Every case is unique. Your ability to navigate design files in Adobe Creative Suite while communicating technical concepts empathetically is key to maintaining customer trust. The ideal candidate is a fast-thinking problem solver who thrives in a live environment and is passionate about delivering quality results.

You will:

• Respond to calls, emails, and chats from customers in accordance with our policies and procedures; handle and resolve all customer concerns by providing accurate information with empathy and grace.

• Act as the primary expert for live contacts (specializing in phone support)and guide the customer through the order replacement process. You will identify root causes, provide immediate solutions, and replace orders in real-time.

• Review incoming requests to determine if an issue is an internal error or a customer-driven change. Ensure every case is accurately vetted and documented at the point of intake.

• Open and navigate Adobe Illustrator and Photoshop files to diagnose print issues, proofread and edit design files as needed.

• Work cross-functionally to ensure a seamless transition for customers moving from general support to the Print Quality queue.

• Record detailed technical data within Salesforce to help the team track trends and recurring print/design issues.

• Ensure that all replacement order requests are accurately documented and prepped so the Processing Team can fulfill the replacement order without further investigation. Work closely with the Print Quality team to align on best practices and ensure consistency across the team.

You are:

• You are able to positively and efficiently resolve customer concerns, prioritize multiple tasks in a fast-paced, high-volume environment, and remain calm and focused while troubleshooting errors during live customer interactions.

• You excel at explaining product limitations and other issues to customers, turning a “less than perfect” experience into a win.

• You believe that quality and accuracy are critical, even when working in a fast-paced environment.

• You seek out ways to resolve issues on the first contact and look for opportunities to improve the triage and intake workflows.

• You are receptive to change and open to evolving priorities as seasonal volume shifts.

You have:

• Excellent written and verbal communication skills, with the ability to adjust your tone for live interactions.

• Proficiency in Adobe Illustrator, Photoshop, and Acrobat Pro; Lightroom is a plus.

• The ability to think critically to solve complex print and design problems on the fly.

• Experience with Salesforce Lightning and Google Suite.

• The ability to work effectively in a remote, team-oriented environment, engaging effortlessly with coworkers and taking feedback well.

• Ability to work a schedule that includes at least one weekend day.

Compensation:

Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:

Geo 2: Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $20.32/hr

Geo 3: All other locations within AZ, AR, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NV, NJ (excluding the NYC metro area), OK, OR, TN, TX, UT, VA, WA, WI - $18.65/hr

DISCLAIMER:

We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

Notice of AI Use in Employment Decisions:

We use AI-powered tools to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we’re focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

As a User Support Specialist at Array, you will resolve inbound customer calls, review customer account and billing details, and deliver accurate solutions for our customers. You’ll bring patience and empathy to customers navigating financial stress and surface systemic issues as an advocate for the customer. This role reports to the Senior Manager, Technical Support.

You will:

• Successfully resolve customer calls by determining the reason for customer outreach, identifying solutions, and executing or escalating as necessary.
• Manage inbound and outbound calls in a timely, efficient manner.
• Responsible for providing accurate support from start to finish to resolve customer inquiries or concerns.
• Understand and strive to meet or exceed call center or other operational metrics while providing excellent and consistent customer service.
• Identify trends or systemic issues and escalate internally within the organization, as an advocate for the customer.
• Effectively listen and demonstrate empathy with customers who may be frustrated or stressed about finances or other experiences.
• Review customer accounts, providing updates and information about billing and payments.
• Responsible for keeping records of information received in conversations and logging it into the database.
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
• Maintain up-to-date familiarity with our product offerings to deliver accurate support.

You have:

• 2 + years of call center experience (Customer service).
• Experience in the Fintech or financial services fields, with a focus and/or understanding of loan or mortgage support.
• Ability to dissect customers’ situations to define the request and create a resolution for the problem.
• Listening, verbal, and written communication skills in both Spanish and English with the ability to build empathy and rapport with our customers.
• Ability to thrive in a fast-paced and goal-oriented environment with a track record of top-tier performance.
• Positive attitude and the ability to collaborate with other team members and internal departments.
• Basic understanding of REST APIs and SQL for reviewing and querying data is a plus.

Pay transparency: $60,000 + for base salary, depending on experience. Full time employee compensation includes an Incentive Stock Option (ISO) grant, subject to Board approval.

Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round: How We Work, Meet the Support Lead

Expected onboarding process: Onboarding at Array is active, not passive: new hires spend their first two weeks building fluency in our products, customers, and value proposition, and are expected to pass scored assessments before beginning role-specific work. Success means meeting defined performance standards through a six-month evaluation period — with continuous feedback and ongoing accountability as core parts of working at Array.

Array Offers All Full Time Employees the following Benefits and Perks:

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don’t meet every single one, we encourage you to still apply. We’d love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants—if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

Array uses CLEAR to conduct identity verification as part of the application process. We encourage you to review CLEAR’s Privacy Notice and Terms of Use to understand how your personal data will be processed.

At Offchain, we aren’t just building products: we’re leading a movement.

As pioneers in blockchain scalability and security, we’re at the forefront of transforming how the world interacts with decentralized applications. We’re laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.

At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.

Why Offchain?

Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.

Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.

Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what’s possible on Ethereum and advancing its core infrastructure.

To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.

What You’ll Do:

• Identify and pursue partnerships with early-stage builders, converting interest into active ZeroDev integrations.

• Pitch ZeroDev’s Kernel and modular account infrastructure directly to developer teams, helping them understand why their current setup falls short.

• Own the top of the funnel: track leads, nurture them from interest to technical evaluation, and hand off to sales engineering for deeper integration support.

• Represent ZeroDev at hackathons, demo days, and industry events, always tying engagement back to the adoption pipeline.

• Engage and source leads on social platforms (Twitter, Discord) to strategically position ZeroDev in relevant AA conversations.

Who you are:

• 2+ years of experience in a BD or similar role.

• Demonstrated experience engaging with early-stage developers and contributing to crypto or Web3 ecosystems.

• Practical knowledge of smart accounts, EIP-4337, EIP-7702, and related developer tooling.

• Experience using social platforms to generate qualified leads, particularly Crypto Twitter  to identify and engage prospective users, developers, or partners.

• Strong written and verbal communication skills, with the ability to engage effectively both online and in person.

• Has used AI tools to optimize and automate workflows. (Claude, ChatGPT)

• A results-oriented approach, with experience defining and measuring outcomes such as converting prospective builders into active users.

Nice to haves:

• Technical background (Engineer, Devrel, Product Manager).

• Understanding of ERC-4337 and EIP-7702.

Perks:

• Remote-first global workforce + NY office
• Annual company offsite + team onsites
• Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
• Medical, dental & vision coverage (US + some other countries)
• 401k retirement plan + company match (US only)
• Wellness stipend
• Home office set up / ergonomic equipment program

Attention Offchain Job Seekers:

This role cannot be performed in California, or Colorado.

Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email [email protected]

At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.